Receiving the message above during an installation or update of JCE Pro is caused by 1 of 2 issues
- You have download the JCE Core package, and are attempting to install it over an existing version of JCE Pro. You will first need to uninstall JCE Pro before installing JCE Core.
- If you have JCE Pro installed and you are attempting to update it using the Joomla Updater, you might be receiving this message if you previously had JCE Core installed. To fix this
- Go to Extensions -> Manage -> Update Sites, and click on the Rebuild button.
- Once this action is complete, go back to Extensions -> Manage -> Update and click on the Find Updates button to search for the available update.
- Go to Extensions -> Manage -> Update Sites, and click on the Rebuild button.