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#99102 Missing Icons for Image Manager Extended, Media Manager, etc. in Version 2.7.7

Posted in ‘Editor’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Latest post by enter5 on Monday, 08 April 2019 08:36 BST

Thursday, 04 April 2019 16:36 BST

enter5
I see the buttons but with no icons for:
  • Image Manager Extended
  • Media Manager
  • File Manager
  • Template Manager
  • Caption
  • Micro Data


Attachments

Edit Profile - Administration.png

Thursday, 04 April 2019 16:51 BST

Ryan
Please clear your browser cache.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Friday, 05 April 2019 09:49 BST

montejunto.com
I also have this problem.

Tried to clean completely the page cache, but the problem persists. 🙁

On Settings: https://i.imgur.com/IxdheSz.png
On Article: https://i.imgur.com/pIZNBKq.png

What can i do additionally?

Friday, 05 April 2019 09:51 BST

Ryan
@montejunto.com - Those 2 images look like completely different toolbar layouts. Do you have more than 1 profile enabled?

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Friday, 05 April 2019 09:59 BST

montejunto.com
@Ryan# No, just the default one:

https://i.imgur.com/7KmjCZz.png

I have also uninstalled and installed again, since i had the core version installed previously.
Edited by montejunto.com on 2019-04-05 10:00 BST

Friday, 05 April 2019 10:12 BST

Ryan
Please send me a login - https://www.joomlacontenteditor.net/contact/site-login

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Friday, 05 April 2019 10:44 BST

montejunto.com
@Ryan# Just sent now! Thanks!

Friday, 05 April 2019 13:32 BST

Ryan
Please install JCE Pro 2.7.8 Beta 1 - https://www.joomlacontenteditor.net/downloads/editor/pro/development

Then go to Editor Profiles -> Features & Layout and add the "Pro" buttons as required.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Friday, 05 April 2019 14:39 BST

montejunto.com
@Ryan# Thank you, but installed, cleaned the cache and still no luck! 🙁

Friday, 05 April 2019 15:47 BST

Ryan
I think you missed the second part of my post:
Then go to Editor Profiles -> Features & Layout and add the "Pro" buttons as required.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Edited by Ryan on 2019-04-05 15:47 BST

Friday, 05 April 2019 16:49 BST

montejunto.com
@Ryan# Strange your asking that, because i had already added the buttons.

Now i have checked, even after i dragged the buttons and saved the page, they aren't been saved.

See screenshot: https://i.imgur.com/JnU1cov.png

Friday, 05 April 2019 19:11 BST

Ryan
I have fixed this on your site with an install of JCE Pro 2.7.8 Beta 2 - https://www.joomlacontenteditor.net/downloads/editor/pro/development

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Sunday, 07 April 2019 20:17 BST

montejunto.com
@Ryan# Yes, now it's working, thank you!

Monday, 08 April 2019 08:36 BST

enter5
Dear Ryan
Tested it with 2.7.7 and 2.7.8 Beta... in both versions you have been right, it was the cache.
Noticed, that Firefox messed around with there cache settings. Neither CTRL-F5 or SHIFT-Reload-Button or CTRL-Reload-Button doesn't work anymore correct (Windows10).
And you really have to delete the cache in the settings.

So thanks for your help.
Everything ok here.

Best regards
Pawel