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#114377 Joomla Manager Media manager error

Posted in ‘Editor’
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Latest post by Ryan on Wednesday, 09 August 2023 16:54 BST

Sebastian1980
Hi Support,

My client (Joomla User: Manager) cannot insert Youtube Videos with the JCE media manager. When using backend the video doesn't show anymore after saving. although it seems normal when inserting it with the media manager (before saving). In frontend there is the following error after saving: 403 Forbidden - Access to this resource on the server is denied!

The logs do not really help me. I attached them.

When logged in as Super User everything works 100%. Super User, Frontend user and backend manager use the same JCE profile.

Would you know what could be the reason behind this. Let me know what you need from me to investigate this issue, please!

Kind regards,
Sebastian

Attachments

logs.zip

Ryan
The Youtube iframe code is probably being removed by the Joomla Text Filter when the article is saved.

See - https://www.joomlacontenteditor.net/support/faq/editor/iframe-removed-on-saving

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.