You need to be logged in to post in the forum - Log In

An active JCE Pro Subscription is required to post in the forum - Buy a Subscription

Support is currently Offline

Official support hours
Monday to Friday
09:00 - 17:00 Europe/London (BST)

Please create a new Ticket and we will get back to you as soon as we can.

#110157 Insert video - undefined?

Posted in ‘Editor’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Latest post by fabio42 on Saturday, 29 January 2022 08:55 GMT

fabio42
Hello!
I have JCE Pro, and I'm trying to insert a video. I've been using JCE Pro for many years now. As of today, instead of the video being inserted in the article, I have an "undefined" word which appears. When I publish the article, the video is replaced by the word "undefined" and if I click on it, the video appears in a lightbox window.
What has changed recently? I have not fiddled with the parameters at all.
Here's the link to the article: Video
Any idea?
Thanks for your help.
Fabio

Ryan
Were you attempting to insert a popup to a video, or embed the actual video in the article?

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

fabio42
I was trying to embed it directly

Ryan
In Editor Profiles -> Plugin Parameters -> Media Manager, you might have set the Popups -> Defaut option to JCE MediaBox, so each time you attempt to insert a video, it is creating a popup. You should set this back to "Not Set".

https://cdn.joomlacontenteditor.net/tmp/110157-insert-video-undefined.jpg

There is also a bug here, because it should have defaulted to embedding the video instead of creating the popup in this instance, but the steps above will fix the issue until the next update.


Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

fabio42
Well, thanks. Solved. Wonder how such a parameter could have self-activated itself 😮 ... I never touched anything since I first set the parameters years ago...