You need to be logged in to post in the forum - Log In

An active JCE Pro Subscription is required to post in the forum - Buy a Subscription

Support is currently Offline

Official support hours
Monday to Friday
09:00 - 17:00 Europe/London (BST)

Please create a new Ticket and we will get back to you as soon as we can.

#106409 Amazon S3 plugin error on article edit

Posted in ‘Editor’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Latest post by Webatelier47 on Friday, 22 January 2021 09:47 GMT

Webatelier47
Hi, I have installed the plugin, this is OK in the jce file manager but when i try to create an article or edit, i have this error :

Akeeba\Engine\Postproc\Connector\S3v4\Connector::putObject(): [0] Access Denied Debug info: SimpleXMLElement Object ( [Code] => AccessDenied [Message] => Access Denied [RequestId] => 234CFD6FD122D5AC [HostId] => 5ygSJbGarTfIPBZMqYslKlR1dbeKrYTva5hlzdtzfKbADoycY9+m027lMO3O9F6LduQJgqiUg1k= )
Thanks.

Ryan
Does this display when you open the Image Manager?

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Webatelier47
Yes
"this is OK in the jce file manager"

Ryan
Does the File Browser and Image Manager use a different File Directory Path?

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Webatelier47
I have configured with the same but still the bug

Ryan
Please send me a login - https://www.joomlacontenteditor.net/contact/site-login

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Ryan
You are using a different bucket name for the File Browser, than for the global filesystem options in Editor Profiles -> Editor Parameters -> Filesystem.

Perhaps this is the cause of the error?

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Webatelier47
Yes it is ok now but what i dont undestand is where i need to set, in global or in global and in plugin settings ?

As i see in global is not enough ?

Ryan
Yes, global is fine as it applies to all plugins. If you set it in plugins, it overrides the global values.

It looks like the issue is with the global values you had set, not with the plugin values.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Ryan
Apart from this error, I have made some changes to improve loading time of the editor when using the S3 plugin and the Template Manager.

Please try JCE Pro 2.6.2 RC - https://www.joomlacontenteditor.net/downloads/editor/pro/development

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Ryan
The long url is because the image on S3 is not public. If you make the image public, then it does not need the credentials generated and attached to the url.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Webatelier47
Ah OK, thanks.