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#106117 JCE Editor Only showing code format without option of reverting back

Posted in ‘Editor’
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Latest post by Ryan on Saturday, 12 December 2020 10:32 GMT

whomedia
Good morning guys. Hope you are all safe and well.

My clients editor seems to have vanished? Not sure what she has done, but I cannot seem to bring it back.

Tried several options outlined in previous posts, but I'm thinking it's more of something silly the client has done, which I cant rectify to fix.

Any suggestions?

Attachments

whomedia
OK, I just created a new super user for myself and logged back in... It all works under that new user. If that assists.... 🙂

Ryan
The editor does not have a profile assigned to the clients user group. In Editor Profiles -> Setup, check that the profile is assigned to the client's User Group, or that the client is added in the User field.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.