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#102434 The pop-up window freezes

Posted in ‘Mediabox’
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Latest post by Oleg on Tuesday, 24 December 2019 07:09 GMT

Monday, 23 December 2019 10:05 GMT

Oleg
Hi!
I updated the editor and the media box. Some Word files with the extension doc and docx do not open in a pop-up window with Viewer Office Apps. The window freezes.
Edited by Oleg on 2019-12-23 12:11 GMT

Monday, 23 December 2019 11:53 GMT

Oleg
This problem appears when I try make choice: media type - internal links... If I leave media type - not selected, then mediabox working nomally.
Edited by Oleg on 2019-12-23 12:21 GMT

Monday, 23 December 2019 20:14 GMT

Ryan
To view Word files in Office Viewer, the files must be opened in an iframe which is not possible with the Internal Links option. The Office Viewer is an external link (not on your site) and therefore must use the IFrame / External Links, or not selected option.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Tuesday, 24 December 2019 07:09 GMT

Oleg
I see... My mistake. Thank you!