Code tab in editor not loading window in JCE 2.7.13

You need to be logged in to post in the forum - Log In

An active JCE Pro Subscription is required to post in the forum - Buy a Subscription

Support is currently Offline

Official support hours

Monday to Friday
09:00 - 17:00 Europe/London (BST)

Please create a new Ticket and we will get back to you as soon as we can.

#99928 Code tab in editor not loading window in JCE 2.7.13

Posted in ‘Editor’

This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Latest post by Ryan on Saturday, 18 May 2019 11:01 BST

Monday, 13 May 2019 09:41 BST

dex879

Hello

I always keep JCE up to date and have been successfully using JCE 2.7 versions until now.
A few days ago I updated JCE to the latest build version 2.7.13

After installing the update, clearing the Joomla cache and my web browser, the Code tab in JCE does not open and the loading circle just keeps spinning forever. The Editor and Preview tab are working 100% OK.

I then did some experiments with my hidden Test site.
I tried rolling back JCE to a slightly old version, but now all the new 2.7.* versions have the same problem with the CODE tab.
Finally I rolled JCE back to version 2.6.38 and got the CODE tab working OK again.

I also tested my website and JCE in 3 different browsers.
Code tab is not loading in all browsers.
When I tested JCE 2.7.13 in Microsoft Explorer, an error report showed this:

Regards
Derek

Attachments

Edited by dex879 on 2019-05-13 09:45 BST

Monday, 13 May 2019 10:27 BST

Ryan

Please send me a login - https://www.joomlacontenteditor.net/contact/site-login

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Thursday, 16 May 2019 08:55 BST

dex879

Hi Ryan
Sorry for the delay in replying.
I have sent my login details to you.
https://www.moviestudiozen.com/

Friday, 17 May 2019 12:00 BST

Ryan

The error is caused by the items you have added to the Extended Elements list in Editor Profiles -> Editor Parameters -> Advanced, because the elements contain : characters, eg: gcse:searchbox-only

You can remove these to get rid of the error, or wait until the update next week in which I have added a workaround to prevent the error and allow you to retain the elements you have added.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Edited by Ryan on 2019-05-17 12:03 BST

Saturday, 18 May 2019 08:23 BST

dex879

Hi Ryan

Thank you very much for investigating this problem and coming up with a solution.

I really do appreciate all the work you do for so many people 😃
The world needs more people like yourself.

Cheers :)
Derek

Saturday, 18 May 2019 11:01 BST

Ryan

That is a very nice thing to say Derek, thank you!

I'm really just doing the job you have paid for, but your kind words are very much appreciated! :D

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.