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#99805 Resize picture error

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Latest post by Ryan on Monday, 06 May 2019 09:50 BST

fippu82
I'm currently on version 2.7.12 and am trying to resize an uploaded picture but get the error "Action "resize" failed. Temp image could not be loaded.". However, on another site with the same version of JCE it works. What could that be?

Ryan
In Editor Profiles -> Editor Parameters -> Filesystem, set the Cache Folder option to media/jce/tmp or media/jce/cache

https://cdn.joomlacontenteditor.net/tmp/99805-resize-picture-error.jpg

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.