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- Sleeping MySQL process - JCE Pro 2.6.36
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Hello,
We upgraded to JCE Pro editor last week, but since doing so it causes the backend page being edited to hang on Save, not only does the backend page hang, the whole website will not load either. (This problem never occurred when using the basic JCE Editor).
I have tested this by turning off JCE Pro and switched on the Tiny editor, and it does not happen when using Tiny.
Our hosting provider TSO, said this is the result of a sleeping MySQL process.
MySQL process has done with its query, but the client-side did not yet exit. Many web applications don't clean up their connections afterwards, which leads to sleeping MySQL processes.
Please look into this as we can't afford for the website to be waiting many minutes to load while JCE Pro finishes processing a Save.
We upgraded to JCE Pro editor last week, but since doing so it causes the backend page being edited to hang on Save, not only does the backend page hang, the whole website will not load either. (This problem never occurred when using the basic JCE Editor).
I have tested this by turning off JCE Pro and switched on the Tiny editor, and it does not happen when using Tiny.
Our hosting provider TSO, said this is the result of a sleeping MySQL process.
MySQL process has done with its query, but the client-side did not yet exit. Many web applications don't clean up their connections afterwards, which leads to sleeping MySQL processes.
Please look into this as we can't afford for the website to be waiting many minutes to load while JCE Pro finishes processing a Save.
We upgraded to JCE Pro editor last week, but since doing so it causes the backend page being edited to hang on Save, not only does the backend page hang, the whole website will not load either. (This problem never occurred when using the basic JCE Editor).
If you toggle the editor off before saving, by clicking the "power" button at the top left of the editor toolbar, and then save, do you still have this issue?
Database queries initiated by the Save action are not made by JCE, but by the Joomla Article Manager, via the Joomla API.
Just because you're not paranoid doesn't mean everybody isn't out to get you.
This problem has only started after upgrading from JCE to JCE Pro, something must be different in Pro to cause this.
This is the first report I have had of this.
As I said in my previous post, at the Save stage, JCE Pro is not involved in any database queries, so I don't see how it can be the cause of the issue.
Please send me a login - https://www.joomlacontenteditor.net/contact/site-login
Just because you're not paranoid doesn't mean everybody isn't out to get you.
There are open database connections and queries in JCE Editor Pro and they are not being closed.
When Save is clicked the website hangs.
As I said, this problem was not there in the standard JCE editor, and only appeared in Pro.
When I use TinyMCE, everything is okay.
Therefore there is definitely an issue with Pro!
When Save is clicked the website hangs.
As I said, this problem was not there in the standard JCE editor, and only appeared in Pro.
When I use TinyMCE, everything is okay.
Therefore there is definitely an issue with Pro!
Please send me a login - https://www.joomlacontenteditor.net/contact/site-login
Just because you're not paranoid doesn't mean everybody isn't out to get you.
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