You need to be logged in to post in the forum - Log In
An active JCE Pro Subscription is required to post in the forum - Buy a Subscription
- Support
- Forum
- JCE Editor
- 500 error when accessing config or profiles
Support is currently Online
Official support hours:
Monday To Friday
From 09:00 To 17:00 Europe/London (BST)
From 09:00 To 17:00 Europe/London (BST)
Same problem here at a foreign customer site.
In the available updates there is a 2.6.35 pro, installed is 2.5.31 core or pro?.
I think that there is no pro-version installed.
Where can i see, which version is installed while I can not open the configuration.
The available pro update cannot be downloaded because of missing pro key.
"JCE Editor Pro - You need to set your Subscription Key to update JCE Pro."
How to repair this? Installing the core version?
Peter
In the available updates there is a 2.6.35 pro, installed is 2.5.31 core or pro?.
I think that there is no pro-version installed.
Where can i see, which version is installed while I can not open the configuration.
The available pro update cannot be downloaded because of missing pro key.
"JCE Editor Pro - You need to set your Subscription Key to update JCE Pro."
How to repair this? Installing the core version?
Peter
A change in a recent release of Joomla 3 resulted in the 500 error in previous versions of JCE Pro.
Please download and install the latest version of JCE Pro - https://www.joomlacontenteditor.net/downloads/editor/pro/latest
Please download and install the latest version of JCE Pro - https://www.joomlacontenteditor.net/downloads/editor/pro/latest
Just because you're not paranoid doesn't mean everybody isn't out to get you.
Is it possible to see what is installed, pro or core?
Go to Extensions -> Manage -> Manage, click on the Search Tools button, then select Package from the Select Type list.
JCE Pro will be listed as "JCE Pro Extension Package"
Just because you're not paranoid doesn't mean everybody isn't out to get you.
If the Updater wants to update to JCE Pro, then you have JCE Pro installed.
Please download and install the latest version of JCE Pro - https://www.joomlacontenteditor.net/downloads/editor/pro/latest - using the Joomla Installer.
Please download and install the latest version of JCE Pro - https://www.joomlacontenteditor.net/downloads/editor/pro/latest - using the Joomla Installer.
Just because you're not paranoid doesn't mean everybody isn't out to get you.
- Page :
- 1
There are no replies made for this post yet.
Be one of the first to reply to this post!
Be one of the first to reply to this post!