You need to be logged in to post in the forum - Log In

An active JCE Pro Subscription is required to post in the forum - Buy a Subscription

Support is currently Offline

Official support hours
Monday to Friday
09:00 - 17:00 Europe/London (BST)

Please create a new Ticket and we will get back to you as soon as we can.

#108082 Front End editing by usergroup - paragraph breaks and formatting are removed on save

Posted in ‘Editor’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Latest post by Ryan on Thursday, 17 June 2021 09:42 BST

Wednesday, 16 June 2021 16:54 BST

[email protected]
I set up a usergroup and gave them permissions to edit articles in a certain category from the front end. It worked great for a while but, now, they can edit the words but all formatting (heading styles, etc) and paragraph breaks are removed when they save changes. only changes to the words are saved.

When I log into the front end as a super user I can edit from the front end and my changes are all saved. Where is this setting so that ALL my usergroup's changes are saved as well, and the formatting is not removed.

Wednesday, 16 June 2021 17:59 BST

[email protected]
I went to Joomla Global Configuration and set the Text Filter for my user group to "No filtering" and now all changes are being saved. Is this the correct solution?

Thanks.

Wednesday, 16 June 2021 20:03 BST

Ryan
I went to Joomla Global Configuration and set the Text Filter for my user group to "No filtering" and now all changes are being saved. Is this the correct solution?


To be safe, set the Text Filter to Default Blacklist. This will allow most HTML tags, but remove stuff like iframe.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Wednesday, 16 June 2021 21:23 BST

[email protected]
I changed it FROM the Default Blacklist to No Filtering because edits weren't being saved. Based on your reply I just changed it back to the Default Blacklist, and it still seems to be working - all paragraph and heading styles are saved.

It is so frustrating how you can spend hours on something and somehow it just magically resolves itself. Everything is now set up exactly like it was before but the problem I was having is apparently resolved. For now.

Thanks for your help.

Thursday, 17 June 2021 09:42 BST

Ryan
I changed it FROM the Default Blacklist to No Filtering because edits weren't being saved. Based on your reply I just changed it back to the Default Blacklist, and it still seems to be working - all paragraph and heading styles are saved.

It is so frustrating how you can spend hours on something and somehow it just magically resolves itself. Everything is now set up exactly like it was before but the problem I was having is apparently resolved. For now.



The "Registered" User Group, and therefore any new user group created as a child of this group that does not have it's own Text Filters defined, has a default Text Filter of No HTML.

Perhaps this explains your issue?

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.