Hey there! We're having a problem that we've not come across before when using JCE with ATS. We are currently getting a circular reference error when trying to create a new ticket on the front-end using the JCE editor:

Failed to import file "/home/sites/4b/1/1f4cdeb7d2/university/components/com_jce/editor/tiny_mce/themes/advanced/skins/modern/ui.css": circular reference detected.

We are also using Akeeba Admin Tools, and this occasionally prohibits access to certain directories which causes problems until exceptions are put in place, but in this instance, we've completely disabled Admin Tools and reverted back to the default .htaccess as supplied by Joomla. We are using: Joomla: J3.9.24 JCE: 2.9.1 Pro ATS: Akeeba Ticket System 3.5.2 We're asking here instead of over at the Akeeba forums because the 'New Ticket' pages work fine with any of the stock editors. Any help you could give would be most appreciated! Thanks in advance for your amazing support. Todd

Ahh, that is a very good question, and yes it does!

Retina Touch.

Ok, the pages are loading, but the editor's not there at all. It's working fine on the back-end, but on the front-end, when adding an article or a new ticket, the WYSIWYG editor is just a textbox.

Of course! Form completed and mail sent. 🙂

That is brilliant, thank you so much! We may need to have the optimisation on, but we can cross that bridge when we come to it.

Thank you again for your excellent support!

Todd