You need to be logged in to post in the forum - Log In

An active JCE Pro Subscription is required to post in the forum - Buy a Subscription

Support is currently Online

Official support hours
Monday to Friday
09:00 - 17:00 Europe/London (BST)

#105339 Popup JCE MediaBox work with version 1 and not with 2

Posted in ‘Mediabox’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Latest post by MASSOT on Tuesday, 22 September 2020 10:09 BST

Friday, 18 September 2020 14:47 BST

MASSOT
Hi,

On a new website that we are developing with Joomla 3.9 and JCE pro 2.8.17 we have installed JCE MediaBox 2.1.1.

The JCE Mediabox popup does not open, when you click on the thumbnail the image opens in the window, not in a popup.

We reinstalled version 1.2.9 and the popups work.

I also tested the beta version (2.1.2 Beta 3) without success.

We do not really know who is blocking JCE MediaBox 2.1.1?

If necessary, I can provide you a access to the website by private message.

Regards.

Saturday, 19 September 2020 16:02 BST

Ryan
Please post a link to an example popup, using JCE MediaBox 2.1.1

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Monday, 21 September 2020 09:29 BST

MASSOT
Hi,

Thank you for your reply.

I sent you the link by private message.


Regards.

Monday, 21 September 2020 12:31 BST

ctx2011
I have the same problem and would be interested in the solution.
TIA
Krisztina

Monday, 21 September 2020 16:07 BST

Ryan
@MASSOT - The issue here is not with JCE MediaBox, but with another script on the site, which is causing an error when the page loads, and therefore preventing subsequent script, like MediaBox, from executing.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Tuesday, 22 September 2020 10:09 BST

MASSOT
Arggg, that's it!

It comes from JS scripts from FlexiContent, unused fields enabled by default in FlexiContent.
The developer was deprived of soda. 😛

Sorry for the noise.