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#104953 updating JCE - it is trying to update Core over Pro

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Latest post by Ryan on Monday, 03 August 2020 19:35 BST

Friday, 31 July 2020 14:44 BST

rcarey
I recently took over maintenance for a site, and on this site the one-click update for JCE is always failing - requiring me to download the latest and installing it manually. The message is this:
JCE Core cannot be installed over JCE Pro. Please install JCE Pro. To downgrade, please first uninstall JCE Pro.

I do have my update key installed.

I have been installing the JCE Pro version when I manually upgrade. Is there something I need to do to let the site's system know to upgrade with Pro instead of trying to upgrade with Core?

Saturday, 01 August 2020 12:27 BST

Ryan
Please send me a login - https://www.joomlacontenteditor.net/contact/site-login

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Monday, 03 August 2020 19:35 BST

Ryan
It looks like the site had a record of the JCE Core update url still stored, and was using that to retrieve the update package.

I fixed this on the site by going to Extensions -> Manage -> Update Sites, and clicking on the Rebuild button.

After that, Extensions -> Manage -> Update and installed the correct update pacakge.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.