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#101882 no insert url by mediamanager extended and file manager with internet explorer 11

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Latest post by HanschBaumtechnik on Wednesday, 15 July 2020 16:33 BST

matrix
Hi Ryan
On many sites, when i klick in mediamanager extended on a image or file manager on a file, the path for the image/file will not set
in the url field. This is only in internet explorer 11 - in chrome, this work's.
Can you help me for this?

Ryan
Please try JCE Pro 2.8.1 RC2 - https://www.joomlacontenteditor.net/downloads/editor/pro/development

Also, please not that support for IE11 is minimal, and will most likely be dropped next year in future versions.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

matrix
Hi Ryan
No - doesn't work on image or file (see printscreens)

I have installed "pkg_jce_pro_281-rc2"

Attachments

Ryan
Please clear your browser cache.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

matrix
i have clear the browser cache - closed ie 11 - restart ie 11 - tested. but it work not....

matrix
here my version vom ie...

Attachments

Ryan
Please try RC3 - https://www.joomlacontenteditor.net/downloads/editor/pro/development/jce-pro-2-8-1-dev

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

matrix
hi ryan
with rc3 it works fine - but - when i click on the "file manager" icon in a article, the window "file manager" will open directly, but with no data for first (see printscreen). when i wait 20 seconds, then the data will show. it's very slowly...

Attachments

matrix
the window for image manager extended will show data in 2 - 4 seconds. that's ok...

Ryan
I'm not going to spend any more time on IE11 when better alternative browsers are available.

Microsoft is developing a Chomium based version of Edge which will be released in January next year. Beta versions are available to download for Windows 7, 8.1 and 10 - https://www.microsoftedgeinsider.com/en-us/download

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

matrix
hi ryan - yes, i understand you. no problem.
we have on this time many clients with win 7 and ie 11. that's the problem. next year, this will be made another picture, when win 7 is not supported at january.
but - for the clients in this moment is this a little bit strange to wait of the data in the file manager.
thank you and thank you for your great work and support!!!

Ryan
I think I have found the cause of the issue and I was able to make some improvements that should speed up the loading of the File Manager in IE11 and Edge.

Please try JCE Pro 2.8.1 RC4 - https://www.joomlacontenteditor.net/downloads/editor/pro/development

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

matrix
Hi Ryan

OK - it's a little bit better. Thank you four your great Work!!!

Ryan
One of the reasons it is slow, is that there is a process that runs when the dialog opens to create and style the Classes list in the Advanced tab. If your template contains a lot of classes, then this will slow this process down.

Which template are you using?

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

matrix
Hi Ryan
This is possible. I use a own Template, created with Themler... 🙂

Ryan
I think this is now fixed in JCE Pro 2.8.1 RC5 - https://www.joomlacontenteditor.net/downloads/editor/pro/development

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

matrix
ok - image manager ext. i think is good. file manager is a little bit slower... but it work's.
ie 11 is slow general...
great thank's

HanschBaumtechnik
I have the same problem that the URL is not filled. I'm using the new Microsoft Edge.

Ryan
@HanschBaumtechnik# - I'm not seeing this issue on the demo site - https://demo.joomlacontenteditor.net/

Do you have the latest version of the editor installed?

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

HanschBaumtechnik
I have the latest version installed and I see the issue on the demo site using Microsoft Edge as the browser..

Attachments

Ryan
You need to click on the name of the image to select it for insert - https://www.joomlacontenteditor.net/support/documentation/image-manager/insertupdate

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

HanschBaumtechnik
Argh. I assumed that ticky marking the file would do the job. Well, as always RTFM