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#101819 download key missing?

Posted in ‘Editor’
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Latest post by Burnardo on Saturday, 23 November 2019 07:58 GMT

Burnardo
On a testing bed for Joomla 4 (beta developer version early 22nov2019) I installed the JCE Editor 2.8.1. Beta 4, hoping it would solve a problem that occurred.

After installing JCE Pro the 'update checks' indicated that a 'download key' was missing. So, the download key was inserted... but without any success. The indication that the 'download key' is missing is still there.

Any solution?

Ryan
After installing JCE Pro the 'update checks' indicated that a 'download key' was missing. So, the download key was inserted... but without any success. The indication that the 'download key' is missing is still there.


In Joomla 4, you may need to add the key in Extensions -> Update Sites, by clicking on the name of the extension - JCE Editor Package - and pasting the key into the Download Key field

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Burnardo
Yes, this worked...

Don't know why it did not work the first time, but it's ok now.
Thanks