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  1. DaveOzric
  2. JCE Editor
  3. Wednesday, 20 November 2019
Hello, I just updated from the RC version to the full 2.8 version and am getting this error when trying to upload an image in the article editor.

An image does actually get uploaded but no thumb is created.
References
  1. http://tinyurl.com/su9jr23
Accepted Answer
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Just because you're not paranoid doesn't mean everybody isn't out to get you.
  1. more than a month ago
  2. JCE Editor
  3. # Permalink
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It may be related to the thumbnail creation as I can upload a single image OK without any errors and the image is there without refresh.
  1. more than a month ago
  2. JCE Editor
  3. # 1
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Do you only get the error with that particular image, or any image?
Just because you're not paranoid doesn't mean everybody isn't out to get you.
  1. more than a month ago
  2. JCE Editor
  3. # 2
Accepted Answer Pending Moderation
I can upload this image if I don't have the thumbnail selected along with the resize. I don't believe it has anything to do with the image itself. It's a .jpg and uploads fine. Only the thumbnail does not get created. Did you watch the video I linked to? This would show it more clearly.

Attached is the image I used. Again, it works fine, just not with thumbnail checked. The error shows but the image is uploaded, no thumbnail is created.
Attachments (1)
  1. more than a month ago
  2. JCE Editor
  3. # 3
Accepted Answer Pending Moderation
There does appear to be some issue with the image, as I also get an error when attempting to thumbnail it with PHP GD2.

I do not get an error when using PHP IMagick.

Does your server have PHP Imagick enabled?
Just because you're not paranoid doesn't mean everybody isn't out to get you.
  1. more than a month ago
  2. JCE Editor
  3. # 4
Accepted Answer Pending Moderation
I just tried an image I used in last month's news article and the same thing happened. I was using the RC version last time or 2.7 for years and had no issues. So whatever changed in the final version is what is causing this. I have not changed anything in the settings, etc. The site is hosted on SiteGround.

The PHP IMagick setting is on in JCE. I don't see PHP IMagick in my PHP settings in System Information > PHP Version 7.1.33. Would it show up in there if it was enabled?

Why would the RC work and the final version not?
  1. more than a month ago
  2. JCE Editor
  3. # 5
Accepted Answer Pending Moderation
I just installed 2.8 on my VPS server and get the same issue no matter what photo I try. I don't see IMagick in the PHP there either.
  1. more than a month ago
  2. JCE Editor
  3. # 6
Accepted Answer Pending Moderation
It appears it's not enabled on SiteGround but can be added. https://www.siteground.com/kb/enable-imagick-imagemagick/

Like I said I never had issues until yesterday with either server.
  1. more than a month ago
  2. JCE Editor
  3. # 7
Accepted Answer Pending Moderation
Switched to GD2 and I am noticing some unusual errors too. Working on a fix :)
Just because you're not paranoid doesn't mean everybody isn't out to get you.
  1. more than a month ago
  2. JCE Editor
  3. # 8
Accepted Answer Pending Moderation
Not urgent, I can create one thumbnail I need for the article without the thumbnail option working. Just trying to help!
  1. more than a month ago
  2. JCE Editor
  3. # 9
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This works. :)
  1. more than a month ago
  2. JCE Editor
  3. # 10
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