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#101544 The server returned an invalid JSON respons

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Latest post by Ryan on Wednesday, 01 April 2020 13:13 BST

Wednesday, 30 October 2019 08:33 GMT

euroidea
Hi,
And when I am uploading a file (e.g. 12Mb zip) through the frontend, its return the error: "The server returned an invalid JSON response"

JCE Editor Pro 2.7.19
PHP Version 7.2.23
Joomla! 3.9.12

Thanks a lot

Wednesday, 30 October 2019 09:50 GMT

Ryan
Do you only get this error when uploading in the front-end? If yes, is this the same user that is able to upload the file in the admin?

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Wednesday, 30 October 2019 21:44 GMT

euroidea
Yes, in the front-end.
The user as publisher upload only in the frontend
I tried with a smaller file (3Mb) and the upload was successful

Thursday, 31 October 2019 12:09 GMT

Ryan
Can you upload a 12Mb file in the admin area?

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Thursday, 31 October 2019 15:57 GMT

euroidea
You're right, I can't upload from backend, but the server has maximum upload site= 131072 KB

Attachments

2.JPG

Thursday, 31 October 2019 16:23 GMT

Ryan
Please send me a login - https://www.joomlacontenteditor.net/contact/site-login

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Thursday, 31 October 2019 19:44 GMT

Ryan
There appears to be some kind of other server restriction in place here. If I try and upload a 12Mb image using the Joomla Media Manager on your site, I get a 413 - Request Entity Too Large error, which I also get if I attempt to upload the same image using the JCE File Browser.

Please speak to your host about this.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Friday, 08 November 2019 06:35 GMT

euroidea
Hi Ryan,
the hosting company replied that the problem is not them and the Maximum upload size: 128M
(Your server's maximum upload size : 131072 KB)
Thanks

Friday, 08 November 2019 09:31 GMT

Ryan
This issue occurs in the Joomla Media Manager too, it is not a JCE issue:

If I try and upload a 12Mb image using the Joomla Media Manager on your site, I get a 413 - Request Entity Too Large error


There the issue is either something on your site specifically, or some other restriction set up by your host.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Wednesday, 01 April 2020 11:17 BST

Cleverworx
I've been seeing this behavior only with Safari on Mac.
Firefox on Mac does not return this error on same machine.

Wednesday, 01 April 2020 13:13 BST

Ryan
I've been seeing this behavior only with Safari on Mac.


Do you also get an error uploading with the Joomla Media Manager?

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.