In the last few days all my sites with JCE pkg_jce_pro_2714 (and other versions) is generating a blank error window when trying to use the independent file browser. After I click OK the entire admin interface goes blank until I quit and restart the browser. Any ideas?
#100338 File brower is crashing admin
Posted in ‘Editor’
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Latest post by Ryan on Monday, 24 June 2019 14:49 BST
Monday, 24 June 2019 01:58 BST
mciavolino
Monday, 24 June 2019 02:01 BST
mciavolino
This happens in the independent file browser and the in article file browser. Help!
Monday, 24 June 2019 02:05 BST
mciavolino
Here is the error screen. After this admin goes blank and will not come back without quitting the browser.
Attachments
Monday, 24 June 2019 02:10 BST
mciavolino
This is now happening on all my sites.
Monday, 24 June 2019 02:42 BST
mciavolino
This happens on all browsers and multiple computers. It does not happen with the native JOOMLA editor.
Monday, 24 June 2019 09:42 BST
Ryan
Please send me a login - https://www.joomlacontenteditor.net/contact/site-login
Ryan Demmer
Lead Developer / CEO / CTO
Just because you're not paranoid doesn't mean everybody isn't out to get you.
Monday, 24 June 2019 10:07 BST
mciavolino
Login sent.
Monday, 24 June 2019 10:58 BST
Ryan
You appear to have some kind of server-side script or service running that is blocking access to a specific url - in this case a variation of the url used by JCE to access the file browser / image manager etc. - and then restricting or banning the ip where that request came from.
Please speak to your hosting company about this.
Please speak to your hosting company about this.
Ryan Demmer
Lead Developer / CEO / CTO
Just because you're not paranoid doesn't mean everybody isn't out to get you.
Monday, 24 June 2019 14:48 BST
mciavolino
Yes. You were correct. A mod rule had been set that was effecting only JCE. If is there any way JCE could provide a more elegant warning as opposed to blank box and total browser crash?
Monday, 24 June 2019 14:49 BST
Ryan
If is there any way JCE could provide a more elegant warning as opposed to blank box and total browser crash?
JCE was not creating the error message. This was done by your server. The "crash" was, as I explained above, was the result of the IP ban, or some other server related thing.
Ryan Demmer
Lead Developer / CEO / CTO
Just because you're not paranoid doesn't mean everybody isn't out to get you.