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#100336 Popup windows for link and picture is not correctly displayed

Posted in ‘Editor’
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Latest post by ggl082 on Monday, 24 June 2019 18:35 BST

ggl082
Hello,

I have installed the last version of JCE editor Pro 2.7.14, when I want add link or picture, the popup windows is not displayed as popup but in a small object below the editor, see screenshot in attachment. I haven't this problem with the version 2.7.13.

Thank you in advance for your help.

Gla

Attachments

Ryan
Please clear your browser cache.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

ggl082
Effectively, CTRL+F5 was not sufficient. I have cleared the cache and so on and now popup windows is correctly displayed.

Thank you for your help.