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#100318 Safari Missing Editor ICON window

Posted in ‘Editor’
This is a public ticket

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Latest post by mikeunderwood on Friday, 21 June 2019 19:31 BST

Thursday, 20 June 2019 22:29 BST

mikeunderwood
I am having a problem with Safari 12.1.1 on Mac OS 10.14.5 Mojave using Joomla 3.9.8 on a couple of sites. What happens is that when I go into edit an article or module the Icons are missing completely and when I click on the toggle I see the "spinning" ball/wait icon for a second or 2 then that goes away but they still will not show. The sites in question are fine on Firefox and Chrome for Mac so the issue is Safari specific.

Thank you,
Mike

Attachments

Screenshot_6_20_19__2_21_PM.png

Friday, 21 June 2019 13:29 BST

Ryan
Are you seeing the same issue on the demo site? - https://demo.joomlacontenteditor.net

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Friday, 21 June 2019 17:49 BST

mikeunderwood
Hi Ryan,

Yes I am, and I have attached a screen print so you can see what I see.

Thank you,
Mike

Attachments

Screenshot_6_21_19__8_31_AM.jpg

Friday, 21 June 2019 19:18 BST

Ryan
From the Safari toolbar, go to Develop -> Javascript Console.

Are any javascript errors showing (in red)?

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Edited by Ryan on 2019-06-21 19:18 BST

Friday, 21 June 2019 19:21 BST

mikeunderwood
No messages of any kind, and I reloaded the page a couple of times with the console open.

FYI. When I downloaded https://developer.apple.com/safari/technology-preview/ and tested with the Safari Tech Preview browser it does work it just does not work with the current release of Safari.
Edited by mikeunderwood on 2019-06-21 19:26 BST

Friday, 21 June 2019 19:25 BST

Ryan
Weird, I'm not seeing any issue at all.

https://cdn.joomlacontenteditor.net/tmp/100318-safari-missing-editor-icon-window.png

Do you have any Safari extensions running?

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Friday, 21 June 2019 19:31 BST

mikeunderwood
I am sorry that I wasted your time, your message got me thinking and I checked the user agent and it was not set to Safari once I switched that back everything is fine.

Thank you for your help.
Mike