You need to be logged in to post in the forum - Log In

An active JCE Pro Subscription is required to post in the forum - Buy a Subscription

Support is currently Offline

Official support hours
Monday to Friday
09:00 - 17:00 Europe/London (BST)

Please create a new Ticket and we will get back to you as soon as we can.

#100264 Max Upload 5MB instead of 20MB

Posted in ‘Editor’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Latest post by elian on Friday, 14 June 2019 07:52 BST

Thursday, 13 June 2019 16:44 BST

elian
Hi Ryan,

hope you´re fine!

On my new clientsite with JCE Pro 2.7.14 i get a Upload limitation Text of 5MBs instead of 20MB i setup in the php config of the Server:
https://www.screencast.com/t/tdoowK8MAw

In the Joomla Config -> php Information there are the 20MB displayed.

Any Idea where the 5MB are coming from?

Thanks,
Dennis

Thursday, 13 June 2019 18:51 BST

Ryan
You need to ensure that the upload_max_filesize and post_max_size values are both set to 20Mb in your php configuration.

Ryan Demmer

Lead Developer / CEO / CTO

Just because you're not paranoid doesn't mean everybody isn't out to get you.

Friday, 14 June 2019 07:52 BST

elian
Good morning Ryan,

thanks for getting me on the right track: In my Serversettings there was 50MB assigned to that values.
Seems that JCE misinterpreted that value and displayed only 5120 kb, that then confused me.

I changed that to 15MB and now JCE displayed correctly 15360kb

So all good for me!
Dennis 😃